Prioritizing for Efficacy

If everything is important, nothing is important. When we combine the needs and wants of others with the things that we need or want to get done for ourselves, we quickly begin to realize that there is not enough time to accomplish everything or to satisfy every demand. One of the easiest ways to guarantee…

Strategically Ignoring That Which Matters Least

You cannot do everything. Choose wisely. After being a general manager of a coffee shop for a few months, my district manager came in for a visit. It was obvious to him that I was a bit overwhelmed. We talked about how things were going. I told him that I was having trouble keeping up…

Sacrificing That Which Matters Not (Is No Sacrifice)

“If you’re pursuing something crazy, you have to say ‘no’ to so many opportunities to go out, to meet people, to have fun, to earn money, to do frivolous things, but in the end it’s worth it because you will then be able to do all of that stuff and you will be living a…

This Is My Real Job

Sometimes, the needs of the business take priority over our personal interests. Some time ago, in my first year as a General Manager (GM) for a large coffee company, I was at a development meeting with my District Manager (DM) and we were discussing labor and scheduling. He observed that I had several part-time employees…

Spend Your ‘Yes’ Wisely

There are different attitudes about scarcity in this world. Some believe that we live in a world of limited resources and, in order for one person to have something, another person must have without. Others believe that we live in a world of abundance and that there is more than enough to go around. Of…