Remain Open To Cooperation

If our approach to a situation we wish to have influence over is tainted with prejudice and preconceptions, we have already shut ourselves off to the possibility of cooperation. There are certain situations within which we find ourselves wherein it is necessary to impose our will on others. If we enter these situations with a…

This Is My Real Job

Sometimes, the needs of the business take priority over our personal interests. Some time ago, in my first year as a General Manager (GM) for a large coffee company, I was at a development meeting with my District Manager (DM) and we were discussing labor and scheduling. He observed that I had several part-time employees…

Be Great At Being Yourself

Is it the title, the money, or the prestige you are seeking? Or is it something else? For his whole career after the military, my grandfather, my mother’s father, worked for the telephone company. This was when there was one, single telephone company for the entire country, before it got split up into the multitude…