Becoming The Listener

Hearing requires empathy. Often, our words fall short of what we truly mean to say and want to get across. There is a feeling, an intention behind what we are trying to say that we cannot quite capture with words, that eludes our grasp, and that misses the target we are aiming for. In spite…

Communicating for Understanding

To communicate is not merely to speak, but to be heard, and, more so, to be understood. Often, we believe that simply by expressing ourselves that we are communicating. The problem is that communication is a two-way street. That which is expressed must actually be understood by the recipient in order for communication to have…